Shipping policy

SHIPPING POLICY

If tracking shows that a package has been lost in transit, please contact us at orders@millpepper.com and we will work with the carrier to investigate and determine an appropriate resolution.

If tracking shows that a package was delivered but you cannot locate it, please check the delivery location, household members, neighbors where appropriate, and the carrier before contacting us.

We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address supplied by the customer, although we will make reasonable efforts to help resolve the situation.